Privacy policy.

Last updated: 4 January 2026

This Privacy Policy explains how PHOENIX GLOBAL INVESTMENTS LTD (“we”, “us”, “our”) collects and uses personal data when you use phoenixglobalinvestments.net (the “Website”).

1) Who we are (data controller)

For the personal data described in this Privacy Policy, PHOENIX GLOBAL INVESTMENTS LTD is the data controller.

Controller details

  • Company name: PHOENIX GLOBAL INVESTMENTS LTD

  • Company number: 16403649

  • Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

  • Email: info@phoenixglobalinvestments.net

2) What personal data we collect

We may collect and process the following categories of personal data:

A) Information you provide to us

  • Contact details: name, email address, and (if provided) phone number

  • Enquiry details: the content of messages you send via forms or email

  • Business details: company name, role/title (if you contact us in a professional capacity)

B) Information we collect automatically

  • Technical data: IP address, device type, browser type/version, operating system, language, time zone

  • Usage data: pages viewed, links clicked, time spent, referral source

  • Cookie/identifier data: data collected via cookies or similar technologies (see Section 5)

C) Information from third parties (limited)

If enabled, we may receive aggregated usage or security-related information from service providers (e.g., analytics, bot detection). We do not seek to collect personal data from third parties beyond what is necessary to run and secure the Website.

3) How we use your personal data

We use personal data to:

  • Operate and maintain the Website

  • Respond to enquiries and communicate with you

  • Secure the Website (fraud prevention, abuse detection, reliability monitoring)

  • Improve the Website (debugging, performance, user experience)

  • Comply with legal obligations and respond to lawful requests

4) Lawful bases for processing (UK GDPR)

We rely on the following lawful bases where applicable:

  • Legitimate interests: to operate, secure, and improve the Website and respond to enquiries (balanced against your rights)

  • Consent: where required (e.g., non-essential cookies; optional marketing)

  • Legal obligation: where we must comply with law (e.g., regulatory or law enforcement requests)

  • Contract: if we take steps at your request prior to entering into a contract, or to perform a contract with you

5) Cookies and similar technologies

We use cookies and similar technologies to make the Website work, protect it, and (if enabled) measure and improve performance.

Types of cookies we may use

  • Strictly necessary cookies (always on): required for core website functionality and security.

  • Analytics cookies (optional): help us understand how the Website is used so we can improve it.

  • Functional cookies (optional): remember preferences (where implemented).

6) Who we share personal data with

We may share personal data with trusted third parties only where necessary, including:

  • Hosting and infrastructure providers (hosting, DNS, email delivery)

  • Security providers (DDoS protection, WAF, bot/fraud detection)

  • Analytics providers (only if you consent to analytics cookies)

  • Professional advisers (lawyers, accountants, insurers) as needed

  • Authorities where required by law, or to protect rights, safety, and security

Where third parties process personal data on our behalf, they act as processors and must follow our instructions and protect your data.

7) International data transfers

Some service providers may process data outside the UK. Where this involves a restricted transfer, we will use appropriate safeguards (such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to EU SCCs) and carry out required assessments.

8) How long we keep your data (retention)

We keep personal data only as long as necessary for the purposes described in this Policy:

  • Enquiries and correspondence: typically up to 12 months after closure

  • Security logs: typically 30–180 days (depending on log type and risk level)

  • Analytics data: according to provider settings

  • Legal/compliance records: as required by applicable law

9) Your rights

Subject to applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Data portability

  • Object to processing (particularly where we rely on legitimate interests)

  • Withdraw consent at any time (where consent is the lawful basis)

To exercise your rights, email info@phoenixglobalinvestments.net. We may ask for information to verify your identity.

10) Automated decision-making

We do not use personal data collected via the Website to make decisions based solely on automated processing that produce legal or similarly significant effects.

11) Security

We implement appropriate technical and organisational measures to protect personal data (e.g., access controls, least privilege, monitoring). However, no system is completely secure.

12) Children

The Website is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will address it.

13) Third-party links

The Website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

14) Complaints

If you have concerns, contact us first at info@phoenixglobalinvestments.net and we will try to resolve the issue.

You also have the right to complain to the UK supervisory authority: the Information Commissioner’s Office (ICO).

15) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.